SHIPPING & HANDLING
We proudly offer low worldwide shipping via ePacket (FREE for orders over $30)! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 12 to 20 business days. Please consider any holidays that might impact delivery times.
At Zakkaful, we work with small vendors from all over the world to share their products, many of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number. To track your package you can visit our Tracking Page.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
By placing an order on Zakkaful, you are responsible for the cost of return shipping back to Zakkaful. Please refer to our Return Policy for further information on how to make a return.
Zakkaful is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier. If you have any further questions on how to do this please reach out to our customer support team at email@example.com.